Nobody wants to be involved in a crisis, right? Some people might go through their entire professional lives without a data leak, product recall, office fire, flood, malicious activity or an employee video hitting the news for all the wrong reasons. You’re insured for various forms of damage, accidents and injuries.  You hope employees won’t leave client data on the bus.  But what would you do if a crisis hits and the media start phoning, emailing or trying to get hold of you through social media?  Are you ready for that? I have experience of handling a range of crisis situations (there’s more about thisRead More →